Shipping & Returns

 

 Kidz Exclusive Signature Gift Box Packaging

- Every outfit purchased separately from our Occasion Wear range comes in our signature gift box packaging free of charge.

*Not including sale items

- If you would like to return an order, the packaging must be returned, otherwise a fee of £5 will be deducted.

- If you would like to add a single gift box to your order you can do this by searching "Gift Box" in our search bar. Each additional box will be charged onto your order.

 

Return & Refund Policy

Thanks for shopping at Kidz Exclusive Ltd.
If you are not entirely satisfied with your purchase, we're here to help.

 

Returns
You have 7 calendar days to return an item from the date you received it, for exchange only.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase. The item you would like to exchange must also be in stock at the time of exchange.

Refunds
Refunds can be given in the form of an E-Gift Card if there is nothing available in stock at the point of time of exchange.

Shipping 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. 

International Shipping  
As the recipient, you will be responsible and liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs on arrival. If the item gets returned to us as a result of unpaid duties, shipping charges and return fees of 20% OR full amount whichever greater will be deducted from the refund.

 

Contact Us
If you have any questions on how to return your item to us, please feel free to contact us